Disclaimer
Last Updated: October 6, 2025
The information provided by Trenziio (“we,” “us,” or “our”) on our website is for general informational purposes only. All information on the site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.
By using our website, you acknowledge that you understand and agree to this disclaimer.
1. Product Disclaimer
Color Accuracy: We strive to display the colors and images of our products as accurately as possible. However, due to variations in monitor settings, screen resolutions, and lighting conditions, we cannot guarantee that the color you see on your screen will be an exact representation of the actual product.
Sizing and Fit: Any sizing charts or fit recommendations provided on our website are intended as a general guide. Fit can vary based on the style, materials, and the unique shape of your foot. We are not responsible for products that do not fit perfectly.
Handcrafted Nature: Many of our curated items are handcrafted. As such, slight variations in color, texture, and finish are inherent characteristics and should not be considered defects. These minor imperfections contribute to the unique character of each piece.
2. Shipping and Delivery Disclaimer
All shipping and delivery timeframes provided on our website are estimates only and are not guaranteed. While we work diligently to process and ship your order promptly, we are not responsible or liable for any delays caused by our third-party shipping carriers (e.g., USPS), adverse weather conditions, or other factors beyond our direct control. The risk of loss for purchased items passes to you upon our delivery to the carrier.
3. Limitation of Liability
Under no circumstance shall Trenziio or its affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your access to, use of, or inability to use this website or its content, or from any products purchased from our site. Our total liability to you for any damages shall not exceed the amount you paid for the product in question.
4. Health and Safety Disclaimer
It is the responsibility of the user to be aware of any personal sensitivities or allergies to materials used in our products (such as leather, dyes, or adhesives). Trenziio is not liable for any allergic reactions or injuries resulting from the use of our products. We advise customers to use our products for their intended purpose and to follow any care instructions provided.
5. Affiliate and External Links Disclosure
Our website may contain links to third-party websites or content. These links are provided for convenience only, and we do not endorse or assume any responsibility for the content, accuracy, or privacy practices of these external sites.
Furthermore, some links on our site may be “affiliate links.” This means that if you click on the link and make a purchase, we may receive a small commission at no additional cost to you. We only recommend products and services that we believe will add value to our customers.
6. Changes to This Disclaimer
We reserve the right to modify this disclaimer at any time. We will notify you of any changes by updating the “Last Updated” date at the top of this page. Your continued use of the site after any modifications constitutes your acceptance of the new terms.
7. Contact Us
Company Name: Get Loaded LLC
Company Number: B20250299804
Address: 4649 W Dakota Ave, Fresno, CA 93722 United States
Email: contact@trenziio.com
Phone: +1 (559) 365-7020
Business Hours: We are available Monday – Friday 7:00 AM to 5:00 PM (Pacific Time, PT) to assist you with any inquiries.
Response Time: Our customer service team responds to all inquiries within 12 hours on business days, ensuring prompt and reliable support.