Terms & Conditions

 

Last Updated: October 6, 2025

Welcome to Trenziio. These Terms & Conditions (“Terms”) govern your use of our website and your purchase of products from us. Please read these Terms carefully before accessing or using our website.

By accessing our site and/or purchasing something from us, you agree to be bound by these Terms, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

1. General Use of Our Website

You agree to use our website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

2. Intellectual Property

All content published and made available on our site is the property of Trenziio (Get Loaded LLC). This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our site. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without express written permission by us.

3. Products and Services

We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.

  • Availability: All products are subject to availability. We reserve the right to limit the quantities of any products that we offer.

  • Pricing: Prices for our products are subject to change without notice. We are not liable to you or to any third-party for any modification or price change.

  • Errors and Inaccuracies: Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

4. Orders, Payment, and Cancellation

  • Order Acceptance: Your placement of an order does not necessarily assure that we will accept your order. We reserve the right to refuse or cancel any order for any reason, such as product unavailability, errors in pricing, or suspicion of fraudulent activity.

  • Payment: We accept payment through the methods specified at checkout. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

  • Cancellations: For details on order cancellations, please refer to our Return & Refund Policy.

5. Links to Our Policies

Your use of this website is also governed by the following policies, which are incorporated into these Terms by this reference:

Please review these policies carefully.

6. Disclaimer of Warranties; Limitation of Liability

Our website and the products sold on it are provided ‘as is’ and ‘as available’ without any guarantees, conditions, or warranties as to their accuracy or completeness.

In no case shall Trenziio, our directors, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, arising from your use of the service or any products procured using the service. Our liability shall be limited to the maximum extent permitted by law, and in no event shall it exceed the total amount you paid for the product in question.

7. Governing Law and Dispute Resolution

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

Any disputes arising from these Terms will be resolved through negotiation first. If a resolution cannot be reached, it shall be submitted to the competent courts of Fresno County, California.

8. Changes to Terms & Conditions

We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

9. Contact Information

Questions about the Terms & Conditions should be sent to us at:

Company Name: Get Loaded LLC

Company Number: B20250299804

Address: 4649 W Dakota Ave, Fresno, CA 93722 United States

Email: contact@trenziio.com

Phone: +1 (559) 365-7020

Business Hours: We are available Monday – Friday 7:00 AM to 5:00 PM (Pacific Time, PT) to assist you with any inquiries.

Response Time: Our customer service team responds to all inquiries within 12 hours on business days, ensuring prompt and reliable support.